Digital banking
Updating client's data with OneID
Updating client's data with OneID
What is OneID electronic identification
OneID is a mobile application for electronic identification that allows clients to identify themselves to companies that require it as part of the services they provide.
Electronic identification enables you to confirm your personal identity and update your information with the Bank, especially in cases such as changing your ID card or passport, updating your address, and similar — without the need for a physical visit to a branch.
How is OneID used
Creating an electronic identification is simple and starts by downloading the OneID mobile application, available on Google Play, App Store, and App Gallery (minimum operating system version required: Android 6.0 or iOS 11.4).
- A mobile device that supports biometric authentication
- A valid email address
- A mobile phone number (only Macedonian mobile numbers)
- A valid ID card or passport issued in the Republic of North Macedonia
For detailed instructions and information about the process of creating an electronic identity, visit the official OneID website: www.oneid.mk.
The service is completely free of charge.
Frequently Asked Questions
What is OneID?
OneID is your electronic identification for companies that provide services requiring your electronic identification. You can identify yourself electronically using the OneID application installed on your mobile device for services you have consented to.
Who can use OneID – electronic identification?
Any individual over 18 years of age, a citizen of our country, with a valid identification document issued by a competent authority.
Is the OneID electronic identification service charged?
No, the service for accepting electronic identification is free of charge for the user.
Does electronic identification have an expiration date?
Yes, once created, the digital identification via OneID is valid for two years. After this period, it must be renewed through the OneID mobile application.
If I have electronic identification through an app other than OneID, can I use it at Stopanska banka AD – Skopje?
No, electronic identification at Stopanska banka AD – Skopje is only enabled through the OneID application.
Can I use my electronic identification provided through OneID on multiple devices?
Electronic identification via the OneID application can only be active on one smart mobile device.
Are my personal data safe with OneID?
Yes, your identification data is completely secure with OneID. You provide approval through the OneID mobile application for each individual transfer of your data to the mobile or web applications of the legal entities whose services you want to use, where identification or electronic signing is required.
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